Refund Policy

This Refund Policy outlines the terms and conditions governing refunds for services provided by VELORVITH through velorvith.live. Please review this policy carefully before making a purchase.

1. Eligibility

Refunds are available for eligible purchases made directly through velorvith.live. To qualify, the request must comply with the timeframe and conditions outlined below. Services must not have been fully delivered or consumed.

2. Timeframe

Refund requests must be submitted within 14 calendar days from the date of purchase. Requests received after this period may not be eligible unless required by applicable consumer protection laws.

3. Process

To request a refund, please contact our support team with your order details, including:

  • Full name
  • Order or transaction ID
  • Date of purchase
  • Reason for refund request

We will review your request and respond within 5 business days.

4. Conditions

Approved refunds will be processed using the original payment method. Processing times may vary depending on your financial institution. Partial refunds may apply if a portion of the service has already been delivered.

5. Exceptions

Refunds may not be granted for completed services, customized deliverables, promotional discounts, or where misuse of services has occurred. We reserve the right to deny requests that do not meet policy requirements.

6. Contact Information

If you have any questions regarding this Refund Policy or wish to submit a request, please contact:

VELORVITH
Email: [email protected]
Website: https://velorvith.live

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